Having problems logging in?
Need personal support? Call the IT Helpdesk on (08) 8115 3960 (Mon-Fri 8am to 9pm [except public holidays]), or email helpdesk@safecom.sa.gov.au - in the email, please provide your member ID (if known), date of birth, middle name and current brigade or unit (to verify your identity).
Change Your Password if you know your current password.
However, if you don't know your current password you can either
- Call the IT Helpdesk on (08) 84634125 (Mon-Fri 8am to 9pm [except public holidays])
- Use the Reset procedure outlined below (the password reset feature is currently unavailable)
Password Complexity Rules
- You cannot use part of your username as part of your password
- The minimum password length is 10 characters
Your password must use 3 out of the following 4 elements:
(1) Uppercase character A-Z
(2) Lowercase character a-z
(3) Number 0-9
(4) Special character (for example: !, $, #, %, etc.)
Note: It is suggested that you use a phrase so that it meets the above rules and is easy to remember, like a line from your favourite song that has a number or special character in it.